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FAQs

FAQs

FREQUENTLY ASKED QUESTION

General Questions

What is UAB NORD POUCH?

UAB NORD POUCH specializes in the wholesale and distribution of nicotine pouches. We supply high-quality products to retailers and distributors across Europe.

Who can buy from UAB NORD POUCH?

Our products are intended for adults aged 18+ (21+ in some jurisdictions) and are primarily distributed through wholesale partnerships. For B2B inquiries, please contact info@nordpouches.com.

Where do you ship?

We ship to most EU countries and selected international markets. If you are unsure about shipping eligibility to your location, please email us.

Product Information

What are nicotine pouches?

Nicotine pouches are smokeless, tobacco-free products placed between the gum and lip. They release nicotine through saliva and provide a discreet, clean alternative to smoking or vaping.

What ingredients are in a nicotine pouch?

Our pouches typically contain nicotine, plant-based fibers, water, flavorings, and stabilizers. All ingredients comply with EU regulations.

Do your products contain tobacco?

No. Our nicotine pouches are 100% tobacco-free and do not contain any tobacco leaf or stem.

How to Use

How do I use a nicotine pouch?
  • Place one pouch between your upper lip and gum.
  • You will feel a tingling sensation that fades after a few minutes.
  • Keep it in for up to 30–60 minutes, depending on your preference.
  • Remove and dispose of the pouch responsibly.
Can I chew or swallow the pouch?

No. Nicotine pouches are not intended to be chewed or swallowed. Always use as directed.

How many pouches should I use daily?

This varies depending on your nicotine tolerance. Beginners should start with lower-strength pouches (e.g., 4–6 mg) and gradually increase if necessary.

Safety & Legal

Are nicotine pouches safe?

While they are a safer alternative to smoking, nicotine is an addictive substance. Nicotine pouches are not recommended for non-smokers, pregnant or breastfeeding individuals, or those with heart conditions.

Are nicotine pouches legal?

Yes, nicotine pouches are legal in most EU countries, but local regulations may vary. Always check your local laws before purchasing.

Orders & Shipping

What’s your delivery time?

Delivery within the EU typically takes 2–7 business days, depending on location and courier service.

Can I track my order?

Yes. Once your order is dispatched, you will receive a tracking number via email.

What if my order is delayed or lost?

Please contact us immediately at info@nordpouches.com with your order number, and we will assist you promptly.

Returns & Support

Can I return nicotine products?

Due to hygiene and safety standards, we do not accept returns on opened nicotine products. If you receive damaged or incorrect goods, contact us within 7 days of receipt.

How do I contact customer support?

You can reach us at info@nordpouches.com and we’ll respond within 1–2 business days.

Storage & Shelf Life

How should I store nicotine pouches?

Store pouches in a cool, dry place away from direct sunlight and heat. Do not freeze them.

What is the shelf life?

Most pouches have a shelf life of 12 to 24 months. Check the expiration date printed on the can.

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Categories

Strong nicotine pouches
Extra strong pouches
Low strength pouches
Tobacco-free pouches

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DISCLAIMER

UAB NORD POUCH distributes nicotine pouches exclusively to verified business partners. Nicotine is an addictive substance and is not intended for use by persons under the age of 18, pregnant or breastfeeding individuals, or those with health risks such as heart conditions or high blood pressure.

Our products are tobacco-free, smoke-free, and meant solely for adult consumers. By entering and using this website, you confirm that you are of legal age in your country and authorized to purchase nicotine-containing products for commercial resale.

We do not endorse nicotine use and recommend consulting a healthcare professional before use. Please store all products safely and keep out of reach of children and pets.

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